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Shipping & Returns
Our "return policy" is that we want to communicate with you (in a mutually respectful tone) and find a way to make you happy! So, if you are concerned for any reason, start by emailing us at studiobewell.com. We want to make sure you are using the products in the best way possible for your health, and are introducing them with a routine that lets your body adjust properly. If you are unsatisfied, and have approval from us in an email, you may return your products for store credit minus all shipping, within 14 days of the products being delivered by the carrier. We do not credit, or refund charges for shipping. We are a tiny, passionate company, and we don't want you to give up on Studio Be Well because of one order you didn't love. But, if you're absolutely not satisfied after discussing the products with us over email, we'll give you a credit as long as we have the products back within 14 days of the date the package was delivered to you. Again, we can't refund product or the shipping - sorry.
In short, email us with questions. We really want to help, and should be back to you via email within 48 hours in most cases.
ORDERS & SHIPPING
- Orders are usually processed within 2-4 days, sometimes 5 if it's a weekend/holiday, or if we are having a promotion.
- We ship via USPS, UPS and FedEx. Shipping is calculated at time of check out. Studio Be Well is not responsible for lost or stolen packages once they have been marked "Delivered" by the carrier. If you need your package shipped "signature required," please leave us a note in the comments section of your order. STUDIO BE WELL IS NOT RESPONSIBLE FOR PACKAGES MARKED "DELIVERED" - REQUEST SIGNATURE CONFIRMATION IF YOU HAVE HAD TROUBLE WITH PACKAGES DISAPPEARING!
- I'm Sorry at this time we do not have international shipping available.